Exchange & Returns
- Any article purchased online can be exchanged within 7 days of delivery.
- The article must not be used, torn, worn or altered and must be in its original packaging, with all tags and labels intact.
- Items without original invoice will not be exchanged.
- Exchange can only take place within seasonal items. Inter-season exchange is not allowed. E.g. Summer items will not be exchanged with Winter items or vice versa.
- Sale items are not eligible for exchange.
- Online purchases cannot be returned or refunded.
- International orders cannot be refunded or exchanged.
- To process your exchange, simply email or call our customer care with your order number and our representative will help you through the procedure.
- An order can only be cancelled before it has been processed.
- After the order has been shipped, our exchange policy applies.
- We have the authority to cancel your order for reasons such as unavailability, pricing errors, or payment declined by your financial institution.